1. Introduction

At CROCOJAR, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines our shipping process, timelines, and related terms.

2. Order Processing

• All orders are processed within 1–2 business days after confirmation
  
• Orders are not processed on Sundays or public holidays
  
• You will receive a confirmation email/SMS once your order is successfully placed
  

3. Shipping Timelines

• Standard delivery time is 3–7 business days, depending on your location
  
• Delivery timelines may vary for remote areas or due to unforeseen circumstances
  
• Delays may occur during peak seasons, sales, or due to logistics issues
  

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
  
• We may offer free shipping on select orders, promotions, or minimum order values
  

5. Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS
  
• You can use this link to monitor your shipment status in real time
  

6. Delivery Partners

We work with trusted third-party logistics partners to ensure safe and efficient delivery of your orders.

7. Delivery Attempts

• Our delivery partners will attempt delivery multiple times
  
• If the delivery is unsuccessful due to incorrect address or unavailability, the order may be returned to us
  

8. Address & Contact Details

• Please ensure that your shipping address and contact details are accurate
  
• CROCOJAR is not responsible for delays or failed deliveries due to incorrect information
  

9. Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us within 48–72 hours of delivery
  
• Share clear images of the package and product for quick resolution
  

10. International Shipping

• Currently, we may or may not offer international shipping
  
• If available, shipping charges and delivery timelines will vary by destination
  

11. Delays & Liability

• While we strive to deliver on time, CROCOJAR is not liable for delays caused by:
  
  Natural disasters
  Transport disruptions
  Government restrictions
  Courier partner issues
  

12. Contact Us

For any shipping-related queries, please reach out at:

Email: crocojar@gmail.com

Contact: +91 6354393985

Neels Cosmopro Private Limited

Building No./Flat No.: B-1546, Jambusar Road, Main Cenal

Road/Street: Village Dabhasha, Taluka Padra

City/Town/Village: B-1546, Jambusar Road, Main Cenal,

District: Vadodara State: Gujarat Pin Code: 391440